Frequently asked questions




Shipping policy

When will I get my order? How long will it take? Find your answers below!

We ship domestically all throughout the United States.

Orders run on a case to case basis, but typically you can expect to have the item in your hands within two weeks after purchased.




Returns and exchanges

Need to return or exchange an item? You're in the right place! Find all information below to ensure the process goes smooth and seamlessly.

Want to ship something back? No worries - just ensure that the tag is still attached and the garment is in the condition in which you received it.

Hit us up at web@shoptheera.com and we're more than happy to help you out via email. You can always reach us on Instagram @shoptheera.la as well.

Read up on our REFUND POLICY page for additional information.